Almost every component of the NRCI Index moved in a positive direction in the first quarter. This result for the beginning of 2017 is welcome, as many have been expecting a slower economy. Slow growth or not, panelists indicate that finding enough talented people to do the work and somehow improving productivity are among their chief concerns this year.
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FMI executives share their perspectives on how 2016 shaped up for the engineering and construction (E&C) industry and give valuable insights into what’s ahead for 2017. The report includes FMI's sector outlooks and advice for how to focus on creating sustainable growth strategies.
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The construction industry has bounced back from the Great Recession and is currently one of the best-performing sectors within the U.S. economy. Though contractors have strong backlogs and plenty of work, many are still struggling to find qualified workers.
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In this article, we provide insight into customer loyalty in the construction industry and outline three successful strategies for turning passively satisfied clients into long-term fans and promoters. Findings are based on decade-long research involving more than 5,000 industry stakeholders.
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