Trust Matters: The High Cost of Low Trust
In 2019, Autodesk partnered with FMI to survey over 2,500 construction professionals worldwide. Participants were asked to rank the level of trust within their own organization and between collaborators on projects. The study suggests that businesses and project teams can not only measure trust, but actively improve it. Construction firms can take proactive steps to build stronger relationships, deliver more certain outcomes and, ultimately, improve their profitability.
Building trust leads to employee retention and return business. Trust and relationships matter. These relationships are how the industry operates and often lead to repeat work.
Download this report from FMI and Autodesk to read more on these key findings:
- Very high” organizational trust can lead to millions of dollars in annual savings and new revenue
- Organizations with the highest trust generate more employee engagement
- “Very high” trust organizations value collaboration and build stronger relationships externally
